Privacy Policy
Privacy Policy K9 Factory by Verschoorpak
http://www.k9-factory.nl
About
our privacy policy
K9 Factory by
Verschoorpak cares a lot about your privacy. We therefore only process data
that we need for (improving) our services and we handle the information we have
collected about you and your use of our services with care. We never make your
data available to third parties for commercial purposes.
This privacy
policy applies to the use of the website and the services provided by K9 Factory
by Verschoorpak. The effective date for the validity of these conditions is
13/10/2020, with the publication of a new version the validity of all previous
versions expires. This privacy policy describes what data about you is
collected by us, what this data is used for and with whom and under what
conditions this data may be shared with third parties. We also explain to you
how we store your data and how we protect your data against misuse and what
rights you have with regard to the personal data you provide to us.
If you have any
questions about our privacy policy , please contact our privacy contact person
, the contact details can be found at the end of our privacy policy .
About
the data processing
Below you can
read how we process your data, where we store it (or have it stored), which
security techniques we use and for whom the data is transparent.
web
hosting
We purchase web
hosting and e-mail services from Be Interactive BV. Be Interactive BV processes
personal data on our behalf and does not use your data for its own purposes.
However, this party can collect metadata about the use of the services. This is
not personal data. Be Interactive BV has taken appropriate technical and
organizational measures to prevent loss and unauthorized use of your personal
data. Be Interactive BV is obliged to observe secrecy under the agreement.
Email
and mailing lists
MailChimp
We send our
email newsletters with MailChimp . MailChimp will never use your name and email
address for its own purposes. At the bottom of every email sent automatically
via our website you will see the ' unsubscribe ' link. You will then no longer
receive our newsletter. Your personal data is stored securely by MailChimp .
MailChimp uses cookies and other internet technologies that provide insight
into whether e-mails are opened and read. MailChimp reserves the right to use
your data to further improve the service and to share information with third
parties in this context.
Be
Interactive BV
We use the
services of Be Interactive BV for our regular business e-mail traffic. This
party has taken appropriate technical and organizational measures to prevent
misuse, loss and corruption of your and our data as much as possible. Be
Interactive BV does not have access to our mailbox and we treat all our e-mail
traffic confidentially.
Payment
processors
MultiSafepay
We use the
MultiSafepay platform to handle (part of) the payments in our webshop .
MultiSafepay processes your name, address and residence details and your
payment details such as your bank account or credit card number. MultiSafepay
has taken appropriate technical and organizational measures to protect your
personal data. MultiSafepay reserves the right to use your data to further
improve the service and to share (anonymized) data with third parties in this
context. All the above-mentioned guarantees with regard to the protection of
your personal data also apply to the parts of MultiSafepay's services for which
they engage third parties. MultiSafepay does not store your data for longer
than permitted by law.
Reviews
Kiyoh
We collect
reviews via the Kiyoh platform . If you leave a review via Kiyoh , you are
obliged to provide your name, place of residence and e-mail address. Kiyoh
shares this information with us, so that we can link the review to your order.
Kiyoh also publishes your name and place of residence on its own website. In
some cases, Kiyoh may contact you to explain your review. In the event that we
invite you to leave a review, we will share your name and email address with
Kiyoh . They only use this information for the purpose of inviting you to leave
a review. Kiyoh has taken appropriate technical and organizational measures to
protect your personal data. Kiyoh reserves the right to engage third parties
for the provision of the services, we have given Kiyoh permission for this. All
the above-mentioned guarantees with regard to the protection of your personal
data also apply to the parts of Kiyoh's services for which they engage third
parties. Kiyoh keeps your personal data as long as you keep the review
published on the platform.
Kiyoh has
appointed a Data Protection Officer, you will find the contact details of this
officer on the Kiyoh website .
Shipping
and logistics
PostNL
When you place
an order with us, it is our job to have your package delivered to you. We use
the services of PostNL to carry out the deliveries. It is therefore necessary
that we share your name, address and residence details with PostNL. PostNL only
uses this information for the purpose of executing the agreement. In the event
that PostNL engages subcontractors, PostNL will also make your data available
to these parties.
Invoicing
and accounting
We use the
services of E-Bookkeeping to keep track of our administration and accounting.
We share your name, address and residence details and details regarding your
order. This data is used for the administration of sales invoices. Your
personal data is sent and stored protected E-Bookkeeping is obliged to observe secrecy and will
treat your data confidentially. E-Bookkeeping does not use your personal data
for purposes other than those described above.
Purpose
of the data processing
General
purpose of the processing
We only use
your data for the purpose of our services. This means that the purpose of the
processing is always directly related to the order you provide. We do not use
your data for (targeted) marketing. If you share information with us and we use
this information to contact you at a later time - other than at your request -
we will ask you for explicit permission for this. Your data will not be shared
with third parties, other than to comply with accounting and other
administrative obligations. These third parties are all kept confidential by
virtue of the agreement between them and us or an oath or legal obligation.
Automatically
collected data
Data that is
automatically collected by our website is processed with the aim of further
improving our services. This data (for example your IP address, web browser and
operating system) is not personal data.
Cooperation
with tax and criminal investigations
In some cases,
K9 Factory by Verschoorpak are obliged to share your data on the basis of a
legal obligation in connection with government tax or criminal investigations.
In such a case,
we are forced to share your data, but we will oppose this within the
possibilities that the law offers us.
Retention
periods
We keep your
data for as long as you are a client of ours. This means that we keep your
customer profile until you indicate that you no longer wish to use our
services. If you indicate this to us, we will also regard this as a request for
forgetting. On the basis of applicable administrative obligations, we must keep
invoices with your (personal) data, so we will keep this data for as long as
the applicable term runs. However, employees no longer have access to your
client profile and documents that we have prepared in response to your
assignment.
Your
rights
On the basis of
the applicable Dutch and European legislation, you as a data subject have
certain rights with regard to the personal data processed by or on behalf of
us. We explain below which rights these are and how you can invoke these
rights. In principle, to prevent misuse, we only send copies and copies of your
data to your already known e-mail address. In the event that you wish to
receive the data at a different e-mail address or, for example, by post, we
will ask you to identify yourself. We keep records of completed requests, in
the event of a request to be forgotten we administer anonymised data. You will
receive all copies and copies of data in the machine- readable data format that
we use within our systems. You have the right at all times to file a complaint
with the Dutch Data Protection Authority if you suspect that we are using your
personal data in the wrong way.
Right
of inspection
You always have
the right to view the data that we process or have processed and that relate to
your person or can be traced back to you. You can make a request to that effect
to our contact person for privacy matters . You will then receive a response to
your request within 30 days. If your request is granted, we will send you a
copy of all data with an overview of the processors who have this data at the
e-mail address known to us, stating the category under which we have stored
this data.
Right
of rectification
You always have
the right to have the data that we process or have processed and that relate to
your person or can be traced back to you adjusted. You can make a request to
that effect to our contact person for privacy matters . You will then receive a
response to your request within 30 days. If your request is granted, we will
send you a confirmation that the data has been adjusted to the e-mail address
known to us.
Right
to restriction of processing
You always have
the right to limit the data that we process or have processed that relate to
your person or that can be traced back to you. You can make a request to that
effect to our contact person for privacy matters . You will then receive a
response to your request within 30 days. If your request is granted, we will send
you a confirmation to the e-mail address known to us that the data will no
longer be processed until you lift the restriction.
Right
to portability
You always have
the right to have the data that we process or have processed and that relate to
your person or can be traced back to it, have it performed by another party.
You can make a request to that effect to our contact person for privacy matters
. You will then receive a response to your request within 30 days. If your
request is granted, we will send you copies or copies of all data about you
that we have processed or that have been processed on our behalf by other
processors or third parties to the e-mail address known to us. In all
likelihood, in such a case, we can no longer continue to provide the service,
because the secure linking of data files can then no longer be guaranteed.
Right
to object and other rights
In some cases
you have the right to object to the processing of your personal data by or on
behalf of K9 Factory by Verschoorpak. If you object, we will immediately stop
the data processing pending the processing of your objection. If your objection
is justified, we will make copies and/or copies of data that we process or have
processed available to you and then permanently discontinue the processing. You
also have the right not to be subject to automated individual decision-making
or profiling . We do not process your data in such a way that this right
applies. If you believe that this is the case, please contact our contact
person for privacy matters .
Cookies
Google
Analytics
Cookies are
placed via our website from the American company Google, as part of the
“Analytics” service.
We use this
service to keep track of and to get reports on how visitors use the website.
This processor
may be obliged to provide access to this data on the basis of applicable laws
and regulations. We collect information about your surfing behavior and share
this data with Google. Google can interpret this information in conjunction
with other data sets and thus track your movements on the Internet. Google uses
this information to offer, among other things, targeted advertisements (
Adwords ) and other Google services and products.
Third
Party Cookies
In the event
that software solutions from third parties use cookies, this is stated in this
privacy statement.
Privacy
Policy Changes
We reserve the
right to change our privacy policy at any time . However, you will always find
the most recent version on this page. If the new privacy policy has
consequences for the way in which we process already collected data relating to
you, we will inform you by e-mail.
Contact
details
K9
Factory by Verschoorpak
Industrieweg 8D 5066 XJ Moergestel The Netherlands T (013) 513-1488 E info@k9-factory.nl
Contact
person for privacy matters
Anton Verschoor